Is the product I want in stock?
D & D is an advanced computer hardware store that utilizes new techniques to ensure an optimum balance between affordability and currency. We keep the most popular products in stock, purchasing in bulk so that we can pass on maximum cost benefits to you.
For specialized and high-end components, we have them fresh delivered with every order so that enthusiasts can stay on the cutting edge with the latest technology. This strategy ensures that all our customers get the latest products because we avoid the old, outdated stock big retail chains are famous for.
Even if the item you have purchased needs to be ordered, you will
be pleasantly surprised at how quickly they are processed. Because
we order regularly, we can maintain express links to suppliers and
fast track product deliveries so that most arrive within 2 days.
If you are still unsure, you can always give us a call or visit
us. We are always happy to confirm stock numbers for any listed
product.
How
to order on line?
Customers
can place orders by using our easy on-line webinterface. Procedures
are as below:
Stage
1: On-line ordering
*
Select the items you want, click the basket on the right hand side
of each item. Then, click 'Basket Items' near the top of the page.
*
In the Basket Summary, you can change order quantities or delete
items. Then, select the delivery method and enter your postcode.
The Freight Charge and total costs will come up once you update
the information. Click on 'Check Out' for next step.
*
Complete the 'Contact Details' and 'Payment Details' sections and
then finalise your order.
*
An automated E-mail will be despatched to you with an order number
as soon as the order is completed.
*
You can also calculate the freight costs by using our 'Freight
Calculator' on the web page.
Stage
2: Parts allocation
*
Orders are processed during working hours. Parts will be allocated
to the orders and removed from inventory. An email will be despatched
to customers once we start to process the orders. If we cannot fulfil
an order with our existing stock, an ETA will be notified to customer
by our sales team. For pick-up orders, an email will be sent once
the order is ready for pick up.
Stage
3: Making a payment
*
Make your payment based on the payment method you choose. Besure
to type in your order number as the reference number when you make
your payment. For pick up orders, customers can make a payment over
our counter when picking up orders.
Stage
4: Despatching
*
Goods will be despatched once the payment is cleared and a tax invoice
will be attached. To ensure there are not any wrong parts or quantities
be sent out, all the orders are checked by two of our staff before
packing each parcel.
Stage
5: Checking order status
*
You can check your order status on-line. Go to the top right hand
side of our web page, click on ‘Check
Order Status’. |
