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Service & Repair

Data Recovery Services
Services Procedure Pricing Download Service Form Service Terms

Data Recovery Services

D&D Data Recovery provides services to recover data from all types Hard Disk Drive using any operating system and also RAID, Network Attached Storage(NAS), Database, Memory Cards, USB flash drives, Solid State Drives(SSD).

Please be aware of that data recovery is Time-consuming work while it needs to be done in stable and secure process and all work only operate on the copy of your drive to avoid further corruption or damage.

 Services Guarantee

NO DATA NO FEE


Hard Disk Data Recovery

RAID Array Data Recovery

Solid State Drive (SSD) Data Recovery

Apple MAC Data Recovery 

USB Flash Data Recovery

Memory Card Data Recovery 

Database Data Recovery

NAS Data Recovery

Hard Disk Data Recovery

D&D Data Recovery Services handles most types of connector of hard disk: IDE, SATA, SCSI,SAS, FC and etc. The size of hard disk includes: 3.5", 2.5", 1.8" and 1.0" disk.
We provide services to most popular hard disk manufacturers and brands: Seagate, Western Digital (WD), Hitachi, Samsung, Toshiba, Maxtor, Fujitsu, IBM, Quantum, Excelstor.

Most Hard Drive problems we fix:hard-disk.jpg

  • Hard Drive not detected;
  • Hard Drive, External Hard Drive, etc. Freeze your computer;
  • File System Corruption;
  • Can not access any data;
  • Reformatted Hard Drive;
  • Deleted Files;
  • Damaged Magnetic Head;
  • Printed Circuit Board(PCB) problems;
  • Spindle Motor failure;
  • Bad Sectors;
  • Firmware Corruption

RAID Array Data Recovery

D&D Data Recovery provides services in most levels of RAID:
RAID0, RAID1, RAID0+1, RAID1+0, RAID3, RAID4, RAID5, RAID6, RAID5+1, RAID5+0, RAID5E, RAID5EE, NAS, SAN and etc. Also, we can rebuild RAID server from HP, Compaq, IBM, Dell, Apple, Huawei.

RAID Array - Common problems:raid_array.jpg

  • Operating System Corruption or unbootable;
  • RAID Configuration Missing or Damaged;
  • RAID Controller Failure;
  • Rebuild Failure;
  • Signal or Multiple Drive Failure;
  • Partition Corruption, Missing or Damage;
  • Faulty Hard Drives;
  • Volumes can not be  mount to RAID;
  • Human Error;
  • Red lights blinking;
  • Orange lights always on;
  • Viruses or Malicious Intent

Solid State Drives(SSD) Data Recovery

D&D Data Recovery can help you when your SSD has stopped working and you cannot access the data. All brands of SSD that are  acceptable, such as: Samsung, Intel, Corsair, Kingston, OCZ, SanDisk, AData. The common problems of SSD are:

SSD.jpg

  • Bad Sectors;
  • File System Corruption;
  • Damaged Connector;
  • Reformatted/Deleted Data by accident;
  • Operating System Failure

APPLE MAC Data Recoveryapple.jpg

D&D Data Recovery can recover data from hard disk drive or SSD of Mac products: Mac desktop, Mac Pro, Macbook , Macbook Pro, Macbook Air.

USB Flash Data Recovery

D&D Data Recovery can recover data from most brands and models of USB Flash Drives with a High Success Rate. In most cases, USB devices are may experiencing such problems:usb.jpg

  • Drive appears empty but USB Drive is detected;
  • Drive is not accessible but is being detected by the system;
  • File System Corruption;
  • Reformatted/Deleted Data by accident;
  • Not detected by the computer;
  • Wrong capacity information, eg: Zero MB;
  • Broken USB Connector

Memory Card Data Recovery 

D&D Data Recovery provides service to recover photos and files from SD, Micro SD, XD, Sony Memory Stick, Compact Flash memory cards and all other types of memory cards with high probability of Success.

 Examples of problems:memory_cards.jpg

  • Reformatted/Deleted Data by accident;
  • File System Corruption;
  • Photos disappeared;
  • Drive appears empty Memory Card is detected;
  • Drive is not accessible but is being detected by the system;
  • Memory Card Freezes computer;
  • Wrong capacity information, eg: Zero MB;

Database Data RecoveryMicrosoft-SQL-Server.jpg

D&D Data Recovery can provide service to recover single or multiple database file when your database corrupted or deleted. Do not panic when your SQL Database crashed, as we can help you with your Microsoft SQL Server 2005, Microsoft SQL Server 2008, Microsoft SQL Server 2010. Contact us and let us help you to get all data back.

NAS Data Recovery

Network Attached Storage (NAS) are very popular devices for personal and small to medium company using. We provide services to recover data from most types and brands NAS: QNAP, Netgear, Thecus, WD, Seagate, D-link and etc.

Common problems specialist in:nas.jpg

  • Lost RAID configuration;
  • Bad sectors;
  • Firmware Corruption;
  • Multiple hard drive failure;
  • Unable to access any data over your LAN;
  • Repair/Rebuild failed, cannot access data;
  • NAS controller fault;
  • File system corruption;
  • Accidental re-formatting/deleting of data

Data Recovery Services will follow 6 steps:

  1. You need to stop using the faulty or damaged devices immediately and Cantact me now.
  2. Download and fill the Service Formsend it with your devices to us if we aggreed to go further investation on the devices. Once we received your devices we will inform you ASAP by email.
  3. We will conduct the Free Evaluation on your devices and give you the quote under your case. If you happy with the quote we process to next step. Otherwise, your devices will be sent back.
  4. Data Recovery is carried out in the Lab. This step may takes 1-3 weeks depends on how complicated the work is.
  5. After recovery, we can email you the screen shots or use SHARE SCREEN function of Skype to let you have a look the data to make sure the data is all you want. If there is nothing you want from the results, we will send the devices back to you. (The cost of freight is born by customer)
  6. When everything is finalized, you can pay by CASH or Direct Deposit.  Once the payment clear, we will send the recovered data back to you, on the media of either you bring your own device, such as external hard drive, USB flash etc., or you can buy a new device from us in a reasonable price.

Data Recovery Services Terms:

  1. The client authorises D&D Data Recovery, it's employees and independent contractors to receive and transport the device (sent for data recovery) to or from their facilities by courier.
  2. D&D Data Recovery recommends client backup all the contents and does not guarantee the safety of these data.
  3. While all efforts are made to recover the data, D&D Data Recovery reserves the right to explain and/or decline the service and does not guarantee the results of recovery.
  4. The client represents, warrants and affirms that he/she or it is the owner of the device sent for data recovery.
  5. The client understands that a hard drive, flash drive, memory card may fail at any time even while in the possession of D&D Data Recovery and shall not hold D&D Data Recovery for any such failure.
  6. In no event will D&D Data Recovery or contractor or, employee be liable for any loss of data, damage to the device, loss of revenue or profit, or any other consequence of the service provided.
  7. Recovered data will be disposed of after 14 days from the date of invoice except specific requirement. D&D Data Recovery shall have no liability to the client or any third party
  8. Payment is due in full prior to release of data, unless by special previous arrangement.
  9. D&D Data Recovery agrees to keep all data recovered private and confidential at all times. Any child pornography found must be reported to the Australian federal police as required by law. All other data will remain confidential in accordance with privacy laws. If any data recovered is requested by law enforcement, this will be provided in accordance with the law.

Pricing:

    Step 1: $0 - Free evaluation & quote (Large RAID arrays may take longer time)


    Step 2: Service Quote will be provided.


    Step 3: Approve the quote based on a no-fix no-fee basis or if the task is very difficult or urgent, Pay $500 to begin work. This is a non-refundable fee for our time.


    Step 4: Test data, pickup & pay.

 

 

 

 


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* While all efforts are made to check pricing and other errors, inadvertent errors such as outdated or incorrect prices do occur from time to time and D&D Computer Technolgoy P/L reserves the right to decline orders arising from such errors. * Due to changing market forces and other extenuating circumstances that affect product availability and price stability. We reserve the right to withdraw any product we advertise and change prices without notice.  * Pictures and descriptions are for illustration purposes only . While we try our best to maintain images and descriptions of products, we do not guarantee the correctness of images and descriptions.
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